FAQS
FAQ
To access the patient portal click on the following link: https://www.therapyportal.com/p/pliner/
When you enroll for services, you will complete an inquiry form. This contains basic information that is used to set up your patient portal account. You will then receive two emails to set up your account. The birthdate and email must match the information provided in the inquiry form.
The email used can be related to multiple patient accounts. This is useful for parents and other caregivers supporting multiple people.
Please contact us if you need help.
Telepsychiatry and teletherapy are two types of mental health services that use technology to provide remote care to patients. Teletherapy is a form of psychotherapy that involves a professional relationship between a therapist and a client. The therapist uses a range of evidence-based strategies to help the patient explore issues in their life and come up with healthful ways to handle problems. Telepsychiatry, on the other hand, involves the use of video conferencing to provide mental health treatment. It is led by trained psychiatrists, psychiatric pharmacists and psychiatric nurse practitioners. who are medical professionals that can prescribe medication
Both teletherapy and telepsychiatry use videotelephony (like Zoom), phone calls, or other messaging systems to facilitate communication between mental health professionals and their patients. Several studies suggest partnering with a capable, trained mental health professional virtually can provide a similarly successful outcome to in-person visits
Patients currently in crisis are not appropriate for online care and require emergency services.
People with symptoms that are severe will need a support person to help with providing history, appointments, medication, and laboratory visits,. Without the additional support this platform is not appropriate.
In most cases, your intake will be completed within 7 days.
Our approach is to start the process with a simple questionnaire to understand your main concerns. Following this, you will be provided with access to a confidential patient portal for sharing documents, and scheduling. You will then meet either with a therapist or psychiatric provider to complete a comprehensive assessment including rating scales and an in-depth interview. Based on what you choose with your provider, a treatment plan will be developed and shared with you. If medication treatment is part of your treatment plan, you may consider “pharmacogenetic testing” which helps guide which medications are more likely to be effective with the lowest risk for side effects. Throughout your care, rating scales will be used to ensure that your treatment is helpful. You will also be provided with education about your treatment including medication choices.
You will have access to your team through email which is checked daily. You may also call our office.
The suicide prevention lifeline is 988 which you can call or text. Emergency services can be reached by calling 911. Outpatient services are not sufficient in situations that can result in loss of life.
We are all unique people with unique genetics. As such, a medication that may be helpful for one person may not be effective for someone else. “Pharmacogenetic testing” provides insight as to which medications may be better tolerated and produce a more predictable outcome.
Our preferred partner is Genomind. It is covered by some insurance carriers. The cost is around $300 out of pocket.
Pharmacogenetic testing is recommended but not required.
CAMS (The Collaborative Assessment and Management of Suicidality) is a treatment framework in which a client and a clinician work together to keep the patient stable, ideally in outpatient therapy, and identifies the “drivers” that compel the client to take their life. The therapist and the client work on treating those drivers to reduce stress, hopelessness, and suicidal ideation while increasing hope. Clinical research shows that clients like the CAMS Framework® and are more likely to remain in treatment using CAMS. CAMS is “Well Supported” as a clinical intervention for suicidal ideation per CDC criteria and is proven to reduce suicidal ideation in as few as 6 sessions with a trained therapist. Replicated data across various clinical research studies show the CAMS approach to suicidal risk.
The vast majority of patients seen in outpatient mental health services can be well cared for without additional supports. However, in cases of more significant difficulties (autism spectrum disorders, schizophrenia, bipolar disorder, dementia etc.) the patient may not be able to accurately self-report, be able to manage their appointments or medication. In these cases a family member or caregiver becomes a critical member of the treatment team.
Yes, at this time we can through e-prescription.
Subscription services are billed every two weeks. The fees are posted on our home page. We do not change rates without first notifying the patient or caregiver. Services can be canceled any time but you are responsible for canceling before the next billing period or you will be billed without a refund.
Pending
You can call the office. But the fastest method for quick questions is through the Vsee app or email.
You can reschedule or request a change through the portal.
Pending
We can provide Medication-Assisted Treatment in addition to therapy or other residential care.
Opioid Use Disorder:
- Suboxone
- Naltrexone
Alcohol Use Disorder
- Naltrexone
- Acamprosate
- Disulfiram
