Refer a Patient for Psychiatric Care

Connect adolescents and adults across California with convenient psychiatric evaluation and medication-management services through secure telehealth.

California telepsychiatry

Adolescents 13+ and adults

Assessment and medication management

Transition and continuity support

A dependable psychiatric referral option

I‑HPS provides psychiatric assessment and ongoing medication management by telehealth for patients throughout California. We collaborate with primary care physicians, specialists, therapists, hospitals, discharge planners, and residential treatment programs to support continuity of care.

Specialized assessment

Diagnostic evaluation and treatment recommendations for patients with psychiatric symptoms or diagnostic complexity.

Medication management

Evidence-informed medication initiation, adjustment, monitoring, and follow-up within the patient’s treatment plan.

Care transitions

Psychiatric follow-up for appropriate patients transitioning from inpatient, PHP, IOP, or residential settings.

When to refer

Consider a referral when a patient would benefit from focused psychiatric evaluation, medication expertise, or continued behavioral-health follow-up.

Depression and anxiety disorders
Bipolar-spectrum disorders
Psychotic disorders
ADHD and neurodevelopmental conditions

Diagnostic uncertainty or clinical complexity
Medication-management concerns
Need for longitudinal psychiatric follow-up
Transition from a higher level of care

How the referral process works

1. Fax the referral packet

Fax your office’s standard referral packet to (800) 578-1471 with patient contact information, the reason for referral, and available clinical records.

2. Eligibility review

Our administrative team reviews service fit, insurance eligibility, and authorization requirements.

3. Scheduling

We contact the patient or responsible party to coordinate an appropriate telehealth appointment.

What to include: Patient demographics and contact information, insurance information, reason for referral, current diagnoses and medications, pertinent laboratory results, recent progress notes or discharge summaries, and any required authorization.

Care coordination that respects the existing treatment team

With appropriate authorization, I‑HPS can coordinate with the referring clinician and other members of the patient’s care team. This may include sharing clinically relevant treatment information, supporting medication continuity, and assisting with transitions between levels of care.

Patients we serve

Adolescents age 13 and older
Adults and older adults
Patients located in California at the time of service
Appropriate patients seeking telepsychiatric care

Insurance and eligibility

I‑HPS works with a range of commercial, Medicare, and managed-care plans:

Anthem Blue Cross and Blue Shield
Aetna
Blue Shield of California Promise Health Plan
California Blue Cross
Central California Alliance for Health
LA Care Health Plan
Santa Clara Family Health Plan
SCAN Health Plan
Southern California Medicare
UnitedHealthcare

Coverage is not guaranteed. Benefits, network participation, referral requirements, and prior authorization must be verified for each patient. Some plans, including SCAN, may require PCP authorization.

Physician referral questions

Is care entirely virtual?

Yes. I‑HPS is a telepsychiatry practice, and patients must be physically located in California during the visit.

Will you coordinate with me?

With appropriate patient authorization, we can coordinate relevant treatment information with referring clinicians.

What about emergencies?

I‑HPS is not an emergency or crisis service. Patients in immediate danger should call 911 or 988 or go to the nearest emergency department.

Fax Your Standard Referral Packet

I‑HPS accepts your office’s standard referral packet by fax at (800) 578-1471—no separate I‑HPS referral form is required. Please include the patient’s contact information, insurance information, reason for referral, medication list, and relevant clinical records.